Overview
We are eagerly looking for several motivated administrative professionals for our Retail Audit team in our new Mexico City office. In this role, you will efficiently and professionally handle the daily administrative activities within the department, to assist our retail auditor(s), collectors, managers, Business Optimization and others to meet and exceed customer expectations. You will act as a point of contact for the audit team in facilitating responses to general inquiries and data requests from both internal and external customers. This role is an excellent way to "get your foot in the door" and learn the business so that you can grow with the company as we expand. Must be bilingual in English and Spanish; all interviews will be conducted in English.
Responsibilities
- Provides General Administrative Support: Perform a variety of support and general administrative assignments in support of the audit or auditors, including filing, data entry, and tracking/correspondence while following established standards and work processes.
- Generates Reports: Obtains data files and/or generates reports for audits by identifying appropriate file parameters extracting data from downloaded and/or imported data files as requested by auditor. May be required to review client systems and update Cotiviti systems accordingly.
- Provides Communication Support: Serves as a point of contact and facilitate responses to general inquiries and data requests from both internal and external customers. As requested or required, communicates directly with the client or providers following established processes and procedures.
- Proofs Claim Information: Provides proofing support on claims submittals to double check totals, verbiage, calculations or general accuracy prior to client submission.
- Meets Or Exceeds Standards for Productivity: Maintains productivity goals and standards set by the department. Insure all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
- Meets Or Exceeds Standards for Quality: Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work.
Qualifications
- High School diploma required.
- Bachelor's Degree (Finance, Accounting, Economics, Business Administration, Statistics, Mathematics, or related field) preferred.
- At least 1 year of business related work experience. Retail (corporate) office experience strongly preferred.
- Strong technical skills (Word, Excel, PowerPoint, Outlook) required.
- Advanced English speaking and writing skills (Interviews will be conducted in English).
- Requires working knowledge of and applicable industry based standards.
- Excellent verbal and written communication skills.
- Ability to work well in an individual and team environment.
- Must speak English, required.
NOTE: All interviews will be conducted in English.
Base compensation ranges from $17,000 to $18,000 pesos per month. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs.
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